Returns We accept returns for defective or damaged products only. If you receive a product that is faulty or damaged during delivery, please contact us immediately at [email protected] within 7 days of receiving your order. We will arrange for the return or replacement of the product.

Return Process

• To initiate a return, please provide the following details: your order number, the product in question, and a description of the issue.
• Once your return is approved, we will guide you through the return process and arrange for the pickup of the damaged or defective product.
• The product must be returned in its original packaging and in the same condition as received.

Refunds

• Refunds will be processed only for defective or damaged products. As we offer Cash on Delivery (COD), a refund will be issued to you in the same manner through the next available delivery.
• Refunds will be processed within 7-10 business days after receiving the returned item.

Non-Returnable Products

• Products that are used, worn, or damaged by the customer cannot be returned or refunded.
• Products that do not fall under the categories of damaged or defective are also ineligible for a return or refund.

Customer Responsibilities

• It is your responsibility to ensure that the correct delivery information is provided at the time of the order. Incorrect or incomplete information may result in delays or issues with your return.
• Please inspect your order immediately upon receipt. If there are any issues, notify us as soon as possible.

Exchanges We do not offer exchanges at this time. However, if you receive a defective or damaged product, we will process a return and provide a replacement, subject to availability.

Changes to the Return and Refund Policy We reserve the right to update or modify this policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us If you have any questions or need assistance regarding a return or refund, please contact us at [email protected].